Order Cancellation Policy

Effective Date: April 1, 2026

At Gloria's Jewelry Box Inc., we understand that circumstances may change after you place an order. This Order Cancellation Policy explains when an order may be cancelled, how to submit a cancellation request, and how refunds are processed.

By placing an order on our website, you agree to the terms outlined below.

1. Order Cancellation Eligibility

Orders may be cancelled only before they have been processed or shipped.

Once an order has entered the shipping process or has been dispatched, it can no longer be cancelled. If you no longer wish to keep the item after receiving it, you may request a return in accordance with our Return & Refund Policy.

2. Cancellation Timeframe

If you need to cancel your order, please contact us as soon as possible after your purchase.

Our fulfillment team works quickly to prepare and ship orders. Once processing has begun, we may no longer be able to cancel the order.

If the order has already been shipped, cancellation is no longer available, and any request must be handled through our return process.

3. How to Request a Cancellation

To request an order cancellation, please contact our customer support team and provide the following information:

  • Your order number

  • The item(s) you wish to cancel

  • The reason for your cancellation (optional)

After reviewing your request, we will notify you whether your order qualifies for cancellation.

4. Contact Methods

You can reach our customer support team using the following contact information:

Email: support@gloriasjewelry.shop

Phone: +1 (786) 234-4991

We strive to respond to all cancellation requests as quickly as possible during our normal business hours.

5. Refunds for Cancelled Orders

If your cancellation request is approved before your order has been shipped, we will:

  • Cancel the order.

  • Issue a full refund to your original payment method.

Approved refunds are generally processed within 7 business days. Depending on your financial institution or payment provider, additional time may be required before the refunded amount appears in your account.

6. Partial Order Cancellations

If your order contains multiple items, you may request to cancel individual products before they enter the fulfillment process.

If the request is approved, only the cancelled item(s) will be refunded, while the remaining products will continue through normal processing and shipment.

7. Order Changes

If you need to update your shipping address, billing information, product selection, quantity, or other order details, please contact us immediately after placing your order.

Although we will make every reasonable effort to accommodate your request, changes cannot be guaranteed once order processing has begun.

8. Order Review and Fraud Prevention

To help protect our customers and maintain a secure shopping environment, Gloria's Jewelry Box Inc. reserves the right to review, delay, or cancel any order that appears to involve:

  • Unauthorized or suspicious payment activity

  • Suspected fraud

  • False or inaccurate customer information

  • Violations of our Terms and Conditions

  • Any activity that may compromise the security of our customers or business

If an order is cancelled for security reasons and payment has already been received, any eligible refund will be issued to the original payment method.

9. Contact Us

If you have any questions about this Order Cancellation Policy or need assistance with an existing order, please contact us.

Gloria's Jewelry Box Inc.

Company Number: P18000022718

EIN: 82-4852315

Email: support@gloriasjewelry.shop

Phone: +1 (786) 234-4991

Address: 24420 S Dixie Hwy, Princeton, FL 33032, United States